It is reported that after the installation of new version of Meghdoot software, eMOs received today (Sl no.29 of Data extracted value) are not getting extracted in DET in most of the POs. But the eMOs issued for delivery,brought back,returned to sender and received missent are captured in the DET.
Since the eMOs received are not being reflected/included in the total number of accountable articles received, the percentage of accountable articles brought back, missent & returned to sender are getting increased and tantamounts to poor performance .
DOWNLOAD THE SOLUTION GIVEN BY PTC FROM BELOW MENTIONED LINK.
Please run attached script. Then do postman day-end today and run DET for today. Then check DET dashboard whether data appear correctly.
If it is correct,then remove old project arrow files for the dates on which issue occurred from TXD folder. Then do postman day-end for those dates and run DET for those dates again. The issue will get resolved.