Clarification by Circle Office On CBS Issues.

C B S Finacle Work Flow Process with B O Transactions - 5th Edition ( 12.02.2016).

 C B S Finacle Work Flow Process with B O Transactions - 5th Edition ( 12.02.2016) - Prepared by CBS CPC, Odisha Circle



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CPC Odisha Circle.

‘IndiaPost’s core banking system beats SBI in size’

   MUMBAI: The department of posts now has a core banking system that is bigger than that of SBI, Union IT and communications minister Ravi Shankar Prasad has said. The minister's statement comes at a time when IndiaPost is in the process of launching a payments bank. Infosys had bagged a multi-year Rs 700-crore deal from the department to implement its core banking solution Finacle connecting 1.5 lakh post offices with 20 crore customer accounts in 2012.

  Until now, SBI's core banking system implemented by TCS was the largest in the country and also the largest centralized core system implementation ever undertaken. The bank has 16,498 branches and 57,986 ATMs.

However, even this large network pales in comparison to IndiaPost's network. While the post office has a larger network, the accounts are more in the nature of savings and SBI's core system is much more complex as it handles millions of transactions every day. The bank has also built a data warehousing and analytics layer over the core banking platform whereas IndiaPost has completed the first leg of networking.Speaking at a special session at the Make in India week, Prasad said that the department would soon launch a payments bank. The minister said that around 60 domestic and international entities had evinced interest in partnering with the department. Prasad launched a 'fund-of-funds' aimed at helping startups from the electronics and IT sector create intellectual property. The government would invest up to Rs 2,200 crore in the initiative which would be in the form of a public-private partnership. The Electronic Development Fund is floated by the Department of Electronics and Information Technology.

Courtesy:-http://timesofindia.indiatimes.com/

Pineapple -- India Post Finacle Guide by POUpdates

Hello and welcome from PO Updates. Its time to say goodbye to all your finacle problems. Pineapple has come to your rescue. PINEAPPLE is a comprehensive step by step guide for all transactions in India Post finacle. We have created this book so that you can use it while doing your daily transactions. All procedures are up to date. We have also included a section of common issues and solutions which you will find extremely useful. If you have any suggestions and/or if you find any mistakes in the book do contact us. We will rectify them in our future editions. Wish you good luck.

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Download the book and take a print out. The book contains 126 pages. We have optimized the book for back to back printing. So if possible take back to back printouts.

If you like this book and find it useful you can show us your appreciation by downloading our android app. Download the app and do not uninstall it please. The app by itself is extremely useful. That's the least you can do for us.

Thanks to Team of PO Updates.

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DNS Flushing technique to boost up DOP Finacle speed

What does DNS flushing do?

Whenever you type a URL on the adress bar it fetches the corresponding IP address to communicate with web server (it might be any kind of server). When you repeatedly use a same URL its just a waste of network resource to fetch corresponding IP address every time because IP don't change too often. 

So your computer stores the combinations of domain name and its IP in local cache to avoid fetching from Domain name System(DNS) every time you use same domain name(URL). 

It also holds another crucial info called "Timeout" which says about the valid time for the IP and domain name combination, when this time times out your computer re-fetches the combination from DNS and stores in local cache again. 

DNS flushing is the mechanism where the user can manually make all the entries in the cache invalid, so your computer re-fetches new combinations by now on whenever it needs and stores in local 

Enough theory, let us do some practical 

• First click Windows+R keys in your key board.(Ref the image given below) 

Type the following command and press Enter: 

ipconfig /flushdns 

If the command was successful, you will see the following message: 

Now start a new session in Finacle and see the magic.It will be faster than previous session. This technique is useful in afternoon when the Finacle shows sluggish behavior.

Courtesy:dopfinacle.blospot.in

India Post readies a new arm to run payments bank

      India Post aims to set up a 100% subsidiary company by this year end to operate a payments bank.

Payments banks are institutions that will offer most of the banking services except loans and credit card products to retail customers. The Reserve Bank of India last month granted licence for payments banks to 11 applicants, including the department of posts.

Communications minister Ravi Shankar Prasad on Monday held a review meeting with officials of the department of posts and asked them to prepare a draft note for the Cabinet to set up the new company.

Setting up a subsidiary is mandatory as India Post is a lender to the government, and hence cannot lend money to others. The minister’s active involvement reflects the government’s keenness to give the department a headstart on firms such as Paytm, which will join the fray in March 2016. India Post plans to launch payment bank services by 2016-17.

Last December, a task force on leveraging the post office network had suggested setting up of three subsidiaries under the postal department and the communication ministry for extending services in banking, insurance and e-commerce.

Prasad told the officials that as banking and financial services are not available in most of the over 600,000 villages, India Posts’ payment bank would help in financial inclusion of the rural poor. He also hoped over 500,000 new jobs would be created over three to five years, with special focus on rural and tribal women.

courtesy:Hindustan times.

Recommendations proposed for new role of SBCO in DOP Finacle.

Group of SBCO Officials conducted a workshop at Circle Office of T.N Circe Chennai where lot of SBCO staff, ICO and DAP staff of T.N Circle also participated. Group deliberated the current role of SBCO and the proposed role of SBCO in the backdrop of implementation of CBS. Following are the recommendations of the Group:-

General

• As and when SOs are migrated to CBS, staff working in SOSB Branch should be reduced and re-deployed either at POSB Counters or at CPC or in the SBCO Branch for assistance in physical voucher checking.
• In every HO, at least one PA will remain in SOSB branch who will take vouchers and LOTs from Sub Account and prepare Consolidated Journal of SOs and add HO figures. That PA will report directly to Incharge of the Head Post Office and will be responsible for handing over daily return alongwith vouchers to SBCO. This PA may be assigned the work of handling deceased claim cases and Certificate related work of SOs also.
• Handling of Agent Commission Schedules and ACG-17 by SBCO will be discontinued.
• Transfer of Account Opening Form (SB-3/AOF) at the time of closure of account for the accounts opened after migration will not be transferred to SBCO alongwith Account Closure Voucher.
•  In case of any adjustment if required in interest, Postmaster/Sub Postmaster will write error book and raise the issue with Divisional head with copy of error book who will approve adjustment and send letter to SBCO Incharge.
• SBCO has to keep a watch on Freeze/Unfreeze Account report of SBGRP, RD, PPF and raise objection in case of suspicion.
• SBCO Has to keep watch on some identified Office Accounts.
• Postmaster will provide list of cheques issued by HO against matured/closed accounts of HO and SOs and List of Transactions of Postmaster Office Account 0340. SBCO has to cross verify these entries and raise objections in case of any suspicion.
• Each SO will send copy of SB Cash statement of its office  to HO and HO (SBSO Branch) will stitch all the statements chronologically and send to SBCO after adding HO SB Cash Statement to SBCO alongwith daily return.
• SBCO will cross verify these SB Cash Reports with total of Scheme-wise consolidations and preserve the same in guard file to be maintained date-wise.
• Every CBS Office will send LOT of following office accounts on daily basis alongwith SB Return to HO , duly signed by Postmaster/Sub Postmaster which will hand over to the same to SBCO alongwith LOTs of these accounts of HO on daily basis alongwith daily return:- 0340, 0382, 0017,0409, 0410, 0408, 0096, 0098, 0437, 0322, 0387, 0382, 0339, 0007

• SBCO will preserve these LOTs in a separate bundle to be maintained office-wise and date-wise. In case of suspicion, SBCO will raise objections.
•  All SBCO users should be given Finacle End User Training first (without hand on) before giving specialized SBCO training.
• There are many Finacle menus through which SBCO can test check individual accounts. This will be shown to SBCO during specialized SBCO Training and it will be optional to carry out these checks and raise issues.
• Training material of specialized training finalized by the group is attached. It is recommended that the training should be of two days.

Good practices in Finacle for Post Offices .

FAQ - Saving Account Issues : Finacle Solution.

 SAVINGS ACCOUNT ISSUES

(i) How to see balance in SB Account at the time of deposit and withdrawal

Solution:- Please see below screen shot.

Many POs raise the issue of BBT (Balance before transaction) in Finacle like legacy system. When HTM is invoked, available balance and effective available balance can be viewed. Effective available balance is the eligible amount of withdrawal.

(ii) What to do when cheque issued in Finacle is presented for withdrawal but not recognized by Finacle CBS?

Issue noticed in one of CBS Post Office in Account number 0289818958  where instrument number 805380 was presented.

Solution :  When the cheque book is issued through the menu HCHBM, the radio button Acknowledge should be clicked as Yes.  The issue was resolved by acknowledging the cheque through the menu HCHBM- Function Acknowledge and then verifying using the function Acknowledge and Verify the same.

(iii) How to convert existing SBGEN (non cheque) account to SBCHQ (cheque account) ? 

First the account should be transferred to the SB cheque scheme using the menu HACXFRSC by PA. Supervisor has to verify the same.  Then through the CASBAM menu option the account should be modified to allow cheques. Again, Supervisor has to verify the modification.

(iv) Account Not Getting Closed. Error GR3 is coming.

Solution

This issue occurs if the account being closed is the interest credit account for some other account e.g MIS or SCSS or TD account. To check to which account this is linked, the user can check the transactions in the account being closed in the menu HACLI. The interest transactions will show the account number to which the account being closed is linked as shown below

If the closure account is Interest Credit Account, go to Account Modification menu for that linked account. Change the Interest Credit Account to some other account and then proceed closing this account.

(v) Dormant SB account closure issue

Dormant means Silent

Issue Reported : Since the SB account being closed is dormant, the account closure transaction is not verified and gives error.

Solution

The closure process has to be cancelled and the account status to be modified to Live before closing it.

Steps

a)     Cancel the closure operation in HCAAC menu. While cancelling an user info will be shown that the transaction has to be manually reversed.   After the cancel operation in HCAAC, the transaction has to be deleted in HTM.

b)    If the account has to be closed , then  after cancelling the transaction in HTM menu by selecting Modify function thru menu CASBAM.

c)     Modify the account status of the SB account from Silent to Live and verify it

d)    Close the account now in HCAAC and verify it.

(vi)  Even after deleting RD Standing Instructions using HSSIM menu, Savings account is not allowed to close.

After deleting the instruction serial number in teller, same has to be verified in supervisor. Then only closure can be done.

(vii)  Trial closure for SB and PPF accounts

There is no Trial Closure for SB and PPF. However, to see closing interest, following process is to be followed:-

Ø  It involves two components-Closing accrued Interest for completed months and balance outstanding in the account.

Ø  To know the closing accrued interest till date (for completed months) the user has to execute HACACCR menu and see the Report either in HPR or through HAITINQ menu.

HACACCR menu execution

Enter the A/c Id, wait for the name of depositor to appear. Compare name of depositor to ensure that correct account number is entered. Keep the field 'From Date' as blank and  Enter BOD date in the field ' To date' and submit as shown in the screen shot below:

Ø  This will generate a report HPR .

Ø  The closing accrued interest will be arrived after rounding off the amount shown in HPR  to next rupee. The total amount to be paid to depositor will be arrived at by adding the balance in the account shown in HACLI/HACCBAL Menu option and the closing accrued interest.

Ø  This amount is to be shown to depositor who wants to close the account. If he agrees, actual closure has to be done.

Ø  In case SB7A is received from BO for closing sanction of a Savings Account, this amount is to be entered in SB7A by Supervisor with the remarks on the top that "This sanction is valid up to last working day of the current month" . Sending the closing sanction to BO should be avoided in the last week of the month.

(viii)  Interest Accrual enquiry using HAITINQ

The interest accrual enquiry can also be done using the Finacle menu HAITINQ. On navigating the menu HAITINQ and providing the A/C Id., the interest details would be displayed:

Issues in EOD and corrective actions in DOP Finacle.

• Generally after clearing al the blocking validation we will perform EOD(End Of Day) in DOP Finacle.
• EOD in DOP Finacle is of three steps

1. HSCOD
2. HSOLCOP
3. HSCOLD

HSCOD:- 

• This is the first step in EOD operation which includes the following SOL Status they are

1. PRECODDONE
2. CHANGE OF DATE INITIATED
3. SOL DATE CHANGED
4. POSTCOD DONE

HSOLCOP

• This is the second step in EOD operation which includes the SOL Status as

1. SOL CLOSURE BATCH JOB DONE

HSCOLD

• This is the third and final step in EOD operation which include the SOL Status as 

1. SOL CLOSURE DONE

• For all steps EOD event status should be "EOD EVENT NOT IN PROGRESS" then only the concerned step is completed successfully.
• But we will face some of the techincal issues while performing the said three steps and corrective measures are mentioned below

Issues faced in First step of EOD and corrective action at Office level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON) as detailed below, correction action to be taken as noted against each

SOL Status	Closure status	EOD event Status	Action to be done by Supervisor / System Admin / EOD user
PRECOD DONE	Failed	EOD event not in progress	(1) Check for pending transactions in HFTI ( transactions), HAFI ( Account opening), HIMC ( Inventory authorisation), HICHB ( Inventory - Issue of cheque book), HMICZ (Inward clearing zone) and clear  them (2) Alternatively, Invoke HPR menu with the same user who  executed HSCOD and check for validation report to know the blocking validations or failure reason  (3) After clearing pending transaction, EOD user has to rerun HSCOD
PRECOD DONE / POSTCOD DONE		SCOD running for unusual  time	Report the matter to CPC
DATE CHANGED		EOD event not in progress	Rerun HSCOD with tick mark at "Run only post date batch jobs"

  

Issues faced in 2nd and 3rd step of EOD execution and corrective action at CPC level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON)as detailed below, correction action to be taken as noted against each

SOL Status	EOD event Status	Action to be done by CPC
PRECOD DONE / POSTCOD DONE	SCOD running for unusual time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office
POSTCOD DONE / SOL CLOSURE BATCH JOB DONE	SOLCOP running for unusual time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR  of EOD user for failure report. CPC can rerun HSCOLD and regenearate failure report. If any  unverified transaction exist, report to  EOD Support team of Infosys / CEPT for unblocking
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR  of EOD user for failure report.  If failure is because of not executing of PSSCD / any other batch job, report the matter to EOD support team of Infosys
SOL CLOSURE BATCH JOB DONE	EOD event not in progress and Not running HSCOLD	Check HPR  of EOD user for failure report.  If failure is because of " Processes logged on with previous date". Use HSAC
SOL CLOSURE BATCH JOB DONE /   SOL CLOSURE DONE	SCOLD running for longer time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office

courtesy:http://dopfinacle.blogspot.in