Department of Posts- Rules & Manuals of Postal Operations and Services.

The following Rules and Manuals are used in respect of Postal Operations and services:


1. POST OFFICE GUIDE PART-I

The Post Office Guide Part I relates to Inland Post and the information required by the public.

2. POST OFFICE GUIDE PART-II

Post office Guide part-II relates to Foreign Post.

Mails and parcels , broad delivery standards are as follows :

2 days Inter metro ( Delhi, Mumbai,Kolkatta, Chennai, Bangalore and Hyderabad.) Within city/ town / district.
3 days Inter State capitals, Within the State
3-5 days Inter State
One to two days extra for registered, insured and money order delivery.
Speed Post and Express Parcel Post are time bound; the standards will be specific to the location and time of booking.
e-Post – one day transmission between post office from where e-post was booked to the nearest e-post centre and then the delivery standards for normal mail up to destination will apply.

iMO instant transmission, payment on the spot when the receiver reaches the post office with 16 digit iMO number and photo identity.

3. POST OFFICE GUIDE PART-III

It has two volumes containing the list of Post offices.

4. POST OFFICE GUIDE PART-IV

Post office Guide Part-IV relates to Post office Savings Bank and Post office Saving Schemes.

5. POSTAL MANUAL VOLUME–I

Postal manual volume –I contains the Acts and Rules:- The Indian Post office Act 1898 The Indian Post office Rules, 1933 The Government Savings Banks Act 1873 The Post office Cash Certificates Act 1917 The Post office Savings Banks (Nomination) Rules, 1960 The Government Savings Certificates Act, 1959 The Government Savings Certificates Rules, 1960 Post Boxes order, 1956

6. POSTAL MANUAL VOLUME–II

Volume II Contains Rules relating to: - Organization Appeal and petition, Institutions and defense of civil suits, Criminal proceedings, Employment of Govt. pleader, Compensation for loss of property, Medical aid, Security deposits, Stock, Forged, counterfeit and defaced postage stamps, coins and currency, Printings, Contracts, Buildings, Budget estimates and control and

Misc. rules relating to official display of National flag, National anthem and National song, Naming and Changing of name of Post office, Correspondence, Cover containing official documents, Initial and signing the documents, Erasing, Case mark system, Personal files, Manual correction slip, Admittance of stranger, Maintenance of order and tidiness in office, Inland Postal Service articles, Transmission of official correspondence by foreign Post, Service money order, Reports and returns, Secret and confidential papers, Books and publications, Maps, Annual Reports, Behavior with Public, Publication for sale, Departmental Identity Card, Thumb and finger impression, Deep changing of surname, Uniforms, Production of record before Courts.

7. POSTAL MANUAL VOLUME III

This postal manual contains rules on Disciplinary matters.

8. POSTAL MANUAL VOLUME-IV (WITHOUT APPENDICES)

This Postal manual contains general rules relating to staff maters and Establishment.

9. POSTAL MANUAL VOLUME-IV (APPENDICES)

Exams

10. POSTAL MANUAL VOLUME V

This volume contains the rules on the following subjects: - Definitions Miscellaneous Rules Investigation Transmission of mails under the weighment system and appendices relating to rules for treatment of Navel Mail by Post and RMS offices Issue of Sorting List and Conventions Period of Preservation of Records


11. POSTAL MANUAL VOLUME-VI Part-I

This Postal manual contains rules relating to ordinary and accountable articles.

12. POSTAL MANUAL VOLUME-VI Part-II

This Postal manual contains rules relating to: - Money Orders. Indian Postal Orders.

13. POSTAL MANUAL VOLUME-VI Part-III

This Postal manual contains rules relating to: - Sub-accounts. Accounts in Sub Post Offices. Duties of Postman.

Duties of Letter Box Attendants and Appendices.

14. POSTAL MANUAL VOLUME-VII

Postal Manual Volume VII contains Rules relating to Railway Mail Services.

15. POSTAL MANUAL VOLUME-VIII

Postal Manual Volume VIII contains Rules relating to personal duties of officers.

16. BRANCH OFFICE RULES

This book contains rules for the guidance of GDSs working in Branch offices: -

17. FINANCIAL HANDBOOK VOLUME I

This volume contains the rules relating accounts procedure. INTRODUCTORY General Principles and Rules General Outlines of the Systems of Accounts Relations with Audit

18. FINANCIAL HAND BOOK VOLUME- II

This Financial Hand Book consists the rules relating to: - Supply of stamps Revenue Receipts Post office Accounts Railway Mail Service Accounts Miscellaneous Charges Pension Payments

19. POST OFFICE SAVINGS BANK MANUAL VOLUME I

This Manual contains Rulings regarding SB, RD, TD, MIS. SCSS, PPF, NSS Accounts

20. POST OFFICE SAVINGS BANK MANUAL VOLUME II

This Manual contains Rulings regarding saving certificates.