INSTRUCTIONS ON ATMs TO HEAD OFFICES.

CLICK HERE TO VEW THE DOCUMENT.

Clarification by Circle Office On CBS Issues.

C B S Finacle Work Flow Process with B O Transactions - 5th Edition ( 12.02.2016).

 C B S Finacle Work Flow Process with B O Transactions - 5th Edition ( 12.02.2016) - Prepared by CBS CPC, Odisha Circle



CLICK HERE TO VIEW THE DOCUMENT.


Courtesy:-http://pofinacleguide.blogspot.in
CPC Odisha Circle.

Pineapple -- India Post Finacle Guide by POUpdates

Hello and welcome from PO Updates. Its time to say goodbye to all your finacle problems. Pineapple has come to your rescue. PINEAPPLE is a comprehensive step by step guide for all transactions in India Post finacle. We have created this book so that you can use it while doing your daily transactions. All procedures are up to date. We have also included a section of common issues and solutions which you will find extremely useful. If you have any suggestions and/or if you find any mistakes in the book do contact us. We will rectify them in our future editions. Wish you good luck.

Click Here to download the book.

Download the book and take a print out. The book contains 126 pages. We have optimized the book for back to back printing. So if possible take back to back printouts.

If you like this book and find it useful you can show us your appreciation by downloading our android app. Download the app and do not uninstall it please. The app by itself is extremely useful. That's the least you can do for us.

Thanks to Team of PO Updates.

Courtesy : https://poupdates.blogspot.in/

DNS Flushing technique to boost up DOP Finacle speed

What does DNS flushing do?

Whenever you type a URL on the adress bar it fetches the corresponding IP address to communicate with web server (it might be any kind of server). When you repeatedly use a same URL its just a waste of network resource to fetch corresponding IP address every time because IP don't change too often. 

So your computer stores the combinations of domain name and its IP in local cache to avoid fetching from Domain name System(DNS) every time you use same domain name(URL). 

It also holds another crucial info called "Timeout" which says about the valid time for the IP and domain name combination, when this time times out your computer re-fetches the combination from DNS and stores in local cache again. 

DNS flushing is the mechanism where the user can manually make all the entries in the cache invalid, so your computer re-fetches new combinations by now on whenever it needs and stores in local 

Enough theory, let us do some practical 

• First click Windows+R keys in your key board.(Ref the image given below) 

Type the following command and press Enter: 

ipconfig /flushdns 

If the command was successful, you will see the following message: 

Now start a new session in Finacle and see the magic.It will be faster than previous session. This technique is useful in afternoon when the Finacle shows sluggish behavior.

Courtesy:dopfinacle.blospot.in

Recommendations proposed for new role of SBCO in DOP Finacle.

Group of SBCO Officials conducted a workshop at Circle Office of T.N Circe Chennai where lot of SBCO staff, ICO and DAP staff of T.N Circle also participated. Group deliberated the current role of SBCO and the proposed role of SBCO in the backdrop of implementation of CBS. Following are the recommendations of the Group:-

General

• As and when SOs are migrated to CBS, staff working in SOSB Branch should be reduced and re-deployed either at POSB Counters or at CPC or in the SBCO Branch for assistance in physical voucher checking.
• In every HO, at least one PA will remain in SOSB branch who will take vouchers and LOTs from Sub Account and prepare Consolidated Journal of SOs and add HO figures. That PA will report directly to Incharge of the Head Post Office and will be responsible for handing over daily return alongwith vouchers to SBCO. This PA may be assigned the work of handling deceased claim cases and Certificate related work of SOs also.
• Handling of Agent Commission Schedules and ACG-17 by SBCO will be discontinued.
• Transfer of Account Opening Form (SB-3/AOF) at the time of closure of account for the accounts opened after migration will not be transferred to SBCO alongwith Account Closure Voucher.
•  In case of any adjustment if required in interest, Postmaster/Sub Postmaster will write error book and raise the issue with Divisional head with copy of error book who will approve adjustment and send letter to SBCO Incharge.
• SBCO has to keep a watch on Freeze/Unfreeze Account report of SBGRP, RD, PPF and raise objection in case of suspicion.
• SBCO Has to keep watch on some identified Office Accounts.
• Postmaster will provide list of cheques issued by HO against matured/closed accounts of HO and SOs and List of Transactions of Postmaster Office Account 0340. SBCO has to cross verify these entries and raise objections in case of any suspicion.
• Each SO will send copy of SB Cash statement of its office  to HO and HO (SBSO Branch) will stitch all the statements chronologically and send to SBCO after adding HO SB Cash Statement to SBCO alongwith daily return.
• SBCO will cross verify these SB Cash Reports with total of Scheme-wise consolidations and preserve the same in guard file to be maintained date-wise.
• Every CBS Office will send LOT of following office accounts on daily basis alongwith SB Return to HO , duly signed by Postmaster/Sub Postmaster which will hand over to the same to SBCO alongwith LOTs of these accounts of HO on daily basis alongwith daily return:- 0340, 0382, 0017,0409, 0410, 0408, 0096, 0098, 0437, 0322, 0387, 0382, 0339, 0007

• SBCO will preserve these LOTs in a separate bundle to be maintained office-wise and date-wise. In case of suspicion, SBCO will raise objections.
•  All SBCO users should be given Finacle End User Training first (without hand on) before giving specialized SBCO training.
• There are many Finacle menus through which SBCO can test check individual accounts. This will be shown to SBCO during specialized SBCO Training and it will be optional to carry out these checks and raise issues.
• Training material of specialized training finalized by the group is attached. It is recommended that the training should be of two days.

Issues in EOD and corrective actions in DOP Finacle.

• Generally after clearing al the blocking validation we will perform EOD(End Of Day) in DOP Finacle.
• EOD in DOP Finacle is of three steps

1. HSCOD
2. HSOLCOP
3. HSCOLD

HSCOD:- 

• This is the first step in EOD operation which includes the following SOL Status they are

1. PRECODDONE
2. CHANGE OF DATE INITIATED
3. SOL DATE CHANGED
4. POSTCOD DONE

HSOLCOP

• This is the second step in EOD operation which includes the SOL Status as

1. SOL CLOSURE BATCH JOB DONE

HSCOLD

• This is the third and final step in EOD operation which include the SOL Status as 

1. SOL CLOSURE DONE

• For all steps EOD event status should be "EOD EVENT NOT IN PROGRESS" then only the concerned step is completed successfully.
• But we will face some of the techincal issues while performing the said three steps and corrective measures are mentioned below

Issues faced in First step of EOD and corrective action at Office level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON) as detailed below, correction action to be taken as noted against each

SOL Status	Closure status	EOD event Status	Action to be done by Supervisor / System Admin / EOD user
PRECOD DONE	Failed	EOD event not in progress	(1) Check for pending transactions in HFTI ( transactions), HAFI ( Account opening), HIMC ( Inventory authorisation), HICHB ( Inventory - Issue of cheque book), HMICZ (Inward clearing zone) and clear  them (2) Alternatively, Invoke HPR menu with the same user who  executed HSCOD and check for validation report to know the blocking validations or failure reason  (3) After clearing pending transaction, EOD user has to rerun HSCOD
PRECOD DONE / POSTCOD DONE		SCOD running for unusual  time	Report the matter to CPC
DATE CHANGED		EOD event not in progress	Rerun HSCOD with tick mark at "Run only post date batch jobs"

  

Issues faced in 2nd and 3rd step of EOD execution and corrective action at CPC level:

Based on SOL status Inquiry report ( Menus- HSSI / EODMON)as detailed below, correction action to be taken as noted against each

SOL Status	EOD event Status	Action to be done by CPC
PRECOD DONE / POSTCOD DONE	SCOD running for unusual time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office
POSTCOD DONE / SOL CLOSURE BATCH JOB DONE	SOLCOP running for unusual time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR  of EOD user for failure report. CPC can rerun HSCOLD and regenearate failure report. If any  unverified transaction exist, report to  EOD Support team of Infosys / CEPT for unblocking
SOL CLOSURE BATCH JOB DONE	Failed	Check HPR  of EOD user for failure report.  If failure is because of not executing of PSSCD / any other batch job, report the matter to EOD support team of Infosys
SOL CLOSURE BATCH JOB DONE	EOD event not in progress and Not running HSCOLD	Check HPR  of EOD user for failure report.  If failure is because of " Processes logged on with previous date". Use HSAC
SOL CLOSURE BATCH JOB DONE /   SOL CLOSURE DONE	SCOLD running for longer time	Report the matter to  EOD support team of Infosys with EODMON screenshot of respective office

courtesy:http://dopfinacle.blogspot.in

India Post IT Modernisation Project- News Letter PARIVARTAN

IT PROJECT NEWS LETTER. CLICK HERE TO VIEW.

India Post ATMs to dot Thiruvananthapuram landscape.

A model of the Automated Teller Machine centre to be opened by the Postal Department.

Automated teller machines (ATMs) are no longer the monopoly of the banking sector. A year ago, the Postal Department too introduced the machine to its customers as part of a modernisation programme. The district will shortly join a select group of places in the country to house ATMs of the department.

In the initial phase, ATMs will be installed at the GPO in the city and sub post offices at Poojappura, Neyyattinkara, and Attingal. The facility will be provided in some other post offices in the city and also at Kottarakara, Alappuzha, Kottayam, Ernakulam, Thrissur, Palakkad, Kozhikode and Kannur later. Work had commenced to set up the machines at the GPO and Neyyattinkara, Assistant Postmaster General, Kerala Circle, K.V Vijayakumar told The Hindu. The machine would become functional within a month, he added

Initially the facility would benefit 11.77 lakh postal savings account holders in the city and after the ongoing Core Bank Solution process initiated by the department gets integrated with other banks, it would become interoperable giving access to bank account holders too.

The core banking facility enables customers to operate their accounts and avail themselves of account-elated services from any of the networked post offices. It would also provide postal saving account holders online banking and mobile banking facilities, Officer on Special Duty, Kerala Circle, Ravindranath, said.

The department’s scheme of transferring money instantly through mobile phone, he said, was getting good patronage with nearly 200 people using the facility monthly. “When we launched the scheme a year ago, there were not many takers. In the first three months, the number of people opted to use the facility was below 10. Now, we were able to carryout more than 200 transactions every month,” Mr. Vijayakumar said.

courtesy: thehindu.com

CORE BANKING SOLUTION ( FAQ For MPKBY AGENTS)

                                      CORE BANKING SOLUTION

                                                               (MPKBY AGENTS)

Core Banking Solution (CBS) is a network of post offices, which enables customers to operate their accounts and avail account related services from any post office. It replaces the existing sanchay post. The difference between sanchay and CBS is very simple. Sanchay Post is a LAN (Local Area Network) based application. CBS on the other hand is a centralized application with internet base.

          MPKBY agents canvas customers and procure RD business. At present agents are preparing bulk lists either manually or through RD Customer package provided by DOP. 

              As Finacle CBS is implemented in DOP, MPKBY/PRSS agents need to prepare bulk list through Web Portal https://dopagent.indiapost.gov.in by using the user name and password. Every MPKBY/PRSS agent will be provided with user name and password.

             Once the agent logons to web portal, all the accounts linked to the particular agent will be displayed. Agents can select multiple accounts by clicking the check box. Search option is also available for selecting the account number with fetch option. Once the accounts are selected, system navigates to the next screen. After completion of the selection, the agent has to select SAVE. The saved accounts will be appeared on the screen. 

               In Cash Mode, if there is no rebate payment or partial default payment, the agent can click on “Pay all saved installments”. 

            If there are default installments, Default fee, if any, will be displayed against the particular account. Suppose if there are three months default, default fee for the 1st defaulted month alone will be displayed. 

            After selecting the accounts, we have to mention the no of total installments (to know default fee or rebate, click the option ‘get rebate & default fee’) and SAVE the same. After clicking on ‘pay all saved installments’, a reference number like C123 will be generated. 

               Agents can take required number of print outs from the “Reports” menu by entering the “Reference Number”. The file can be downloaded either as “PDF” or “XLS”also.

             While adjusting to any changed new scenario, generally we feel nervous. It is quiet natural. At the same time we have to understand that change is inevitable. Our ancestors already proved that Wonders and impossible things are possible because of only two things. They are interest and changing of mindset.

                                           Frequently Asked Questions

1.       What is the maximum and minimum number of accounts in the schedule?

Fifty is the maximum and   minimum is one account.

2.       What is the maximum amount of the schedule?

Maximum amount is Ten thousand. And there is no maximum limit for the cheque accounts ie deposits made, through cheques, issued by the customers.

3.       Can the agent give the schedules beyond ten thousand; say 10050- by foregoing the commission for the excess amount?

NO.  Exact ten thousand should be observed.

4.       Is there any restriction in the submission of number of schedules?

No. Any number of schedules may be given in the day. However each schedule should not be beyond ten thousand.

5.       Is it compulsory to get cheques for each deposit?

Yes. However, the agent can accept one cheque for all deposits of the same depositor.

6.       Can the agent mingle the cash and cheque accounts in one schedule?

NO.

7.       What about new accounts in the schedule?

New accounts, RD Loan, Repayment of RD Loan should be presented separately.

8.       Can the depositor pay the RD installment directly, even though he paid the previous installment through agent?

Yes.  Any account can be accepted in the finacle by delinking or linking from the agent by obtaining a letter from the depositor.

9.       Will the posting be done automatically, by just generating the list itself?

No. the posting will be completed only after upgrading the schedule at post office by using the agent ID and reference number.

10.    Can the agent modify or delete the generated list?

Yes.

11.   Is it compulsory to present the generated list to the post office   on the same day itself?

No. Generated schedules   may be submitted to the Post office on any day, but before           the default date.

12.   What is the care, to be taken about password?

The password will be blocked after entering the wrong pass word for ten times. It will be released only by the data migration command centre (DMCC) by raising a request. The password should also be changed with regular intervals of 180 days for security measures.

13.     How can the agent confirm himself about the upgrading of the schedule?

 He can confirm the upgrading by checking the ledger entries of the account in the net portal.

14.   Can the agent take print outs of the previous schedules?

Yes. The agent can take the printouts in the reports menu by entering the reference id of the schedule.

15.   How can the software calculate the rebate on the deposits of the same account, which appears in the two generated lists?

The rebate will be changed by updating the second list and total eligible rebate will be given in the second list itself.

16.   What is the default calculation of the RD accounts?

For this purpose the accounts were segregated two types ie the accounts opened between first and fifteenth   of the month and between 16th and last day of the month. The deposits made beyond the concerned period will be paid with penalty.

17.   Is there any TDS exemption for the schedules of Rs. 5000- & below?

Yes.

18.   At present schedules, for which agency period is expired, are also being allowed on the basis of collector letter which confirms the extension is under process. Is there the facility in finacle?

NO. Transactions could not be performed by Agents on expiry of Agent License.

19.   Is the PAN card compulsory for opening of SB accounts for agents? Can the agent be allowed with other proof in the place of PAN?

PAN Card is compulsory.  No other proof is allowed.

20.   Is there any change in the present default fee?

Yes. In the finacle software, the default fee for RD account is one rupee for Rs. 100-Dn.

21.   What is the meaning of the term OLD ACCOUNT NUMBER IS NOT ALLOWNED IN CHEQUES?

A new ten digit number, introduced in the place of old account number, should only be used on the cheques.

22.   Is the assals number compulsory in operating the schedule?

No.  The assals number is not compulsory.

23.    How can we see the ledger entries of the account

General details will be  appeared on the display screen. However full details of the account may be found by clicking on the account number.

24.   What is the difference between DSA ID and user id?

Both are same.

25.   What is the meaning of pending, success, failure in generating schedules?

They say the status of the generation of the schedule. However after successful generation of the schedule only, the reference number will be allotted.

26.   What about the commission?

The commission, eligible, will automatically be credited in the SB account of the agent. Hence the Commission should not be deducted from the total amount of the schedules.

27.   Finacle does not allow new accounts in the routine schedules for the first time. Does it mean that the agent will forego the commission for the first month?

No. The commission, for the new accounts also, will automatically be credited into the agent’s SB account.

 Thanks to

Shri. R.V.Raghavarao

System administrator

Ongole HO,  Prakasam Dn.

Vijayawada region, AP

Cell 9440232760