SANCHAY POST ERROR - "Fatal disk error"
A number of Offices running Sanchay post have been complaining of an error received when they try to logon to the Sanchay Post module viz. 'Fatal disk error'.
The problem mentioned is due to a virus named 'Sality'.
Symptoms of ‘Sality’ virus infection:
- An error ‘Fatal disk error’ is shown when Sanchay Post is started.
- Postv5.exe is size is above 50 kb.
- If reinstalled, Sanchay Post runs only once, but fails with 'Fatal disk error' from the next time onwards.
To solve the problem, backup all databases and then scan/clean the system with updated antivirus software.
To prevent this problem, ensure that antivirus software is updated regularly.
Courtesy: SDC, Chennai.
A number of Offices running Sanchay post have been complaining of an error received when they try to logon to the Sanchay Post module viz. 'Fatal disk error'.
The problem mentioned is due to a virus named 'Sality'.
Symptoms of ‘Sality’ virus infection:
- An error ‘Fatal disk error’ is shown when Sanchay Post is started.
- Postv5.exe is size is above 50 kb.
- If reinstalled, Sanchay Post runs only once, but fails with 'Fatal disk error' from the next time onwards.
To solve the problem, backup all databases and then scan/clean the system with updated antivirus software.
To prevent this problem, ensure that antivirus software is updated regularly.
Courtesy: SDC, Chennai.
