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Friday, January 31, 2014
Sanchay Post version 7.5 -FAQs.
Before going for installation of Sanchay Post
version 7.5, latest backup of all the databases should be taken and kept in
safe. If the execution of "Upgrade_DB" completes with error and
forgot to click 'Restore to Previous version', no solution is available with
SDC.
----------------------------------------------------------------------------------------
Problem:
1.Issue is due to missing tables or database : While Upgarding DB, Error " one or more tables are missing.check table_list_log.txt for more errors.kindly contact SDC chennai to fix these errors before running the tool" occurs.
Solution:
1.Pl check for missing tables of all databases using latest DBAnalyser. (Solution for missing tables is available in SDC site under 'known issues - patches'). Pl check name of all the SO databases with corresponding entry in 'SOdb_name' table .If any irrelevant entry in that table, pl remove the same after obtaining prior permission from concerned authority.
-------------------------------------------------------------------------------
Problem:
2.Invalid object name 'dcl.misc' / table missing : 'dcl.misc'.
Solution:
"update_report" ( available in SDC site under known issues - patches)
---------------------------------------------------------------------------------
Problem:
3.Problems in Intialisation in the DE certificates/ working in DE Module
Solution:
Detailed Procedure Document is available in SDC site. Ensure that the blocks assigned in DE Module does not overlap with the one in Online Module.
----------------------------------------------------------------------------------
Problem:
Error while running Upgrade DB: Invalid object name 'dcl.temp_scs_ledger' . The object 'PK__accountopen_thro__2077C861' is dependent on column 'scheme'
Solution:
Click on "Restore to Previous Version" and contact SDC . If forgot to do this, Uninstall Sanchay Post version7.5 & install Sanchay Post version 7.0. Restore the latest backup available with you (before going to 7.5) and make dataentry for remaining days. Then, contact SDC.
--------------------------------------------------------------------------------
Problem:
Error While Upgrading DB : But forgot to click "Restore to Previous version" and continued with Sanchay Post Version 7.5.
Solution:
Uninstall Sanchay Post version7.5 & install Sanchay Post version 7.0. Restore the latest backup available with you (before going to 7.5) and make dataentry for remaining days. Then, contact SDC with log files created.
---------------------------------------------------------------------------------
Problem:
Error while running Upgrade DB: post : Cannot resolve the collation conflict between "SQL_Latin1_General_CP1_CI_AS" and "Latin1_General_CI_AI" in the equal to operation.
Solution:
This issue was due to user database having different collation settings in databases. The below query needs to be executed in databases having collation issue using SQL Query Analyzer.
ALTER DATABASE [POST] COLLATE SQL_Latin1_General_CP1_CI_AS
---------------------------------------------------------------------------------
Problem:
Rs. 50000 denomination is not available in KVP DE Module
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
--------------------------------------------------------------------------------
Problem:
Error : "Amount doesn't tally" while issuing NSC IX through cheque in Online module
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
---------------------------------------------------------------------------------
Problem:
In certificate Data Entry Module, KVP & NSC is not working.
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
-------------------------------------------------------------------------------
Problem:
While runnning "upgrade_DB" tool, error: Processing XXXX….
XXXX: Database changes related to NSC IX deployed sucessfully
XXXX: Database changes related to NSC IX not deployed sucessfully
Solution:
Click "Restore to Previous Version" button. Then check whether you are having more than one entry for this sub office in "sodb_name" table of POST database. If so, remove one of the entry after obtaining prior permission from concerned authority. Try to run the tool again.
------------------------------------------------------------------------------
Problem:
While runnning "upgrade_DB" tool, error: Processing POST
POST: Database changes related to NSC IX deployed sucessfully
POST: Database changes related to NSC IX not deployed sucessfully
Solution:
Click "Restore to Previous Version" button. Then check whether you are having any entry like'POST' in "sodb_name" table of POST database. If so, remove that entry after obtaining prior permission from concerned authority. Try to run the tool again.
------------------------------------------------------------------------------
Problem:
Error: "You are not authorised to login" in Certificate DE Module
Solution:
This issue was due to unsuccessful upgradation of one or more databases . Follow the instructions given at Sl.No:4.
--------------------------------------------------------------------------------
Problem:
NSC IX Agent Commission , TDS - not shown while generating Agent Commission Report
Solution:
Initialize the commission details -- through Initialization >>>Init comisn ,TDS amt (Form no 0412) by logging in as SUPER and then try to generate reports.
---------------------------------------------------------------------------------
Problem:
Multiple user in Data Entry Module(Error: Invalid Regn No). For Ex: You are having 15000 KVP regn numbers to enter and ready to deploy 5 persons to complete this work by allotting regn no as 1 to 3000 for user1, 3001 to 6000 for user2 and so on.
Solution:
Login as DESUPER>>> Certificates Single Entry>>> Initialisation >>>Account Number>>> Add ; Enter the details as 'Starting-1' , 'Ending-3000', 'Latest -0' . Then, add one more row and enter the details as 'Starting - 3001', 'Ending-6000', 'Latest-3000' and so on. This will solve your problem.
-------------------------------------------------------------------------------
----------------------------------------------------------------------------------------
Problem:
1.Issue is due to missing tables or database : While Upgarding DB, Error " one or more tables are missing.check table_list_log.txt for more errors.kindly contact SDC chennai to fix these errors before running the tool" occurs.
Solution:
1.Pl check for missing tables of all databases using latest DBAnalyser. (Solution for missing tables is available in SDC site under 'known issues - patches'). Pl check name of all the SO databases with corresponding entry in 'SOdb_name' table .If any irrelevant entry in that table, pl remove the same after obtaining prior permission from concerned authority.
-------------------------------------------------------------------------------
Problem:
2.Invalid object name 'dcl.misc' / table missing : 'dcl.misc'.
Solution:
"update_report" ( available in SDC site under known issues - patches)
---------------------------------------------------------------------------------
Problem:
3.Problems in Intialisation in the DE certificates/ working in DE Module
Solution:
Detailed Procedure Document is available in SDC site. Ensure that the blocks assigned in DE Module does not overlap with the one in Online Module.
----------------------------------------------------------------------------------
Problem:
Error while running Upgrade DB: Invalid object name 'dcl.temp_scs_ledger' . The object 'PK__accountopen_thro__2077C861' is dependent on column 'scheme'
Solution:
Click on "Restore to Previous Version" and contact SDC . If forgot to do this, Uninstall Sanchay Post version7.5 & install Sanchay Post version 7.0. Restore the latest backup available with you (before going to 7.5) and make dataentry for remaining days. Then, contact SDC.
--------------------------------------------------------------------------------
Problem:
Error While Upgrading DB : But forgot to click "Restore to Previous version" and continued with Sanchay Post Version 7.5.
Solution:
Uninstall Sanchay Post version7.5 & install Sanchay Post version 7.0. Restore the latest backup available with you (before going to 7.5) and make dataentry for remaining days. Then, contact SDC with log files created.
---------------------------------------------------------------------------------
Problem:
Error while running Upgrade DB: post : Cannot resolve the collation conflict between "SQL_Latin1_General_CP1_CI_AS" and "Latin1_General_CI_AI" in the equal to operation.
Solution:
This issue was due to user database having different collation settings in databases. The below query needs to be executed in databases having collation issue using SQL Query Analyzer.
ALTER DATABASE [POST] COLLATE SQL_Latin1_General_CP1_CI_AS
---------------------------------------------------------------------------------
Problem:
Rs. 50000 denomination is not available in KVP DE Module
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
--------------------------------------------------------------------------------
Problem:
Error : "Amount doesn't tally" while issuing NSC IX through cheque in Online module
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
---------------------------------------------------------------------------------
Problem:
In certificate Data Entry Module, KVP & NSC is not working.
Solution:
Pl run the patch (1) released on 28.01.2014 in our SDC site
-------------------------------------------------------------------------------
Problem:
While runnning "upgrade_DB" tool, error: Processing XXXX….
XXXX: Database changes related to NSC IX deployed sucessfully
XXXX: Database changes related to NSC IX not deployed sucessfully
Solution:
Click "Restore to Previous Version" button. Then check whether you are having more than one entry for this sub office in "sodb_name" table of POST database. If so, remove one of the entry after obtaining prior permission from concerned authority. Try to run the tool again.
------------------------------------------------------------------------------
Problem:
While runnning "upgrade_DB" tool, error: Processing POST
POST: Database changes related to NSC IX deployed sucessfully
POST: Database changes related to NSC IX not deployed sucessfully
Solution:
Click "Restore to Previous Version" button. Then check whether you are having any entry like'POST' in "sodb_name" table of POST database. If so, remove that entry after obtaining prior permission from concerned authority. Try to run the tool again.
------------------------------------------------------------------------------
Problem:
Error: "You are not authorised to login" in Certificate DE Module
Solution:
This issue was due to unsuccessful upgradation of one or more databases . Follow the instructions given at Sl.No:4.
--------------------------------------------------------------------------------
Problem:
NSC IX Agent Commission , TDS - not shown while generating Agent Commission Report
Solution:
Initialize the commission details -- through Initialization >>>Init comisn ,TDS amt (Form no 0412) by logging in as SUPER and then try to generate reports.
---------------------------------------------------------------------------------
Problem:
Multiple user in Data Entry Module(Error: Invalid Regn No). For Ex: You are having 15000 KVP regn numbers to enter and ready to deploy 5 persons to complete this work by allotting regn no as 1 to 3000 for user1, 3001 to 6000 for user2 and so on.
Solution:
Login as DESUPER>>> Certificates Single Entry>>> Initialisation >>>Account Number>>> Add ; Enter the details as 'Starting-1' , 'Ending-3000', 'Latest -0' . Then, add one more row and enter the details as 'Starting - 3001', 'Ending-6000', 'Latest-3000' and so on. This will solve your problem.
-------------------------------------------------------------------------------
Thursday, January 30, 2014
Wednesday, January 29, 2014
Invoice Mismatch Pincode COD to Beat and BOs in Postman 7.9 .
After update Postman 7.9 Solution dated 13.01.2014 we can invoice the
mismatch pincode COD article to postman but not able to invoice the same
in BO.
- CEPT provide solution for Mismatch pincode COD article in Postman beat and BOs.
- Download the attached script.
- Execute once Using MM script Tool.
Download (BO and Beat Invoice script)
Monday, January 27, 2014
India Post expects to start core banking pilot in Delhi.
NEW DELHI: The Department of Posts will start a pilot for core banking services in the national capital on January 27 and expects to formally launch it by March-end.
"On Monday, India Post will start the pilot of core banking services in Delhi," an official source told PTI.
The Department of Posts, which is under the Ministry of Communications & Information Technology, has started such pilot projects in Assam, Uttar Pradesh, Rajasthan, Maharashtra, Karnataka and Tamil Nadu. It plans to set up 1,000 ATMs to transform its financial services.
Delhi will initially have 20 ATMs installed at post offices from where customers of other banks will be able to transact. By March, 90 of the 350 post offices in Delhi are expected to be connected with core banking services.
India Post is among the applicants for new bank licences that will be issued by the Reserve Bank of India.
The department has been trying to get approval from the Public Investment Board under the Finance Ministryfor a Rs 623 crore fund that India Post needs for the banking licence.
Minister for Communications and IT Kapil Sibal on Friday said his ministry has been trying hard to persuade the Finance Ministry to get the proposal cleared.
"We are yet to go some way to convert the postal department into a post bank. We have been fighting this battle and we are not going to give it up till we reach a logical conclusion," Sibal said.
The department plans to ramp up the number of ATMs at the pan-India level to 3,000 by September 2015.
courtesy:economictimes
DOP started its data centre at Dhirubhai Ambani Knowledge City (DAKC).
Department
of Posts has
started its data center at the Dhirubhai Ambani Knowledge City (DAKC), Navi
Mumbai.It was inaugurated by telecom minister Kapil
Sibal.
The data center hosts the
postal department’s servers and manages its data infrastructure centrally. Post offices across India can access daily
transactions details on real time basis.
Availability
of centralized information along with core banking facility will enable customers
with access to their savings bank accounts and insurance policies through any
post office counter, ATM, e-banking portal through mobile or internet.
The
postal department can also disburse wage and pension payments for the different
Government schemes with better speed. It can also ensure transparency in these
citizen benefit schemes.
Availability of real time integrated
information will offer increased consistency and reliability in mail, parcels
and logistics delivery system in line with global standards, resulting in
better public service to the people.
Department
of Posts aims at the modernization and computerization of post offices in the
country. It is also looking at developing software applications covering all operations including –
mail operations, postal banking, insurance, finance and HR.
As
part of its IT project, the postal department
wants to set up IT infrastructure with a data center, Wide Area Network (WAN)
based networking of the departmental post
offices.In addition, it wants to deploy IT infrastructure in all
130,000 rural post offices.
Sunday, January 26, 2014
Sibal says keen on getting banking licence for India Post.
Mumbai: Faced with opposition from the Finance Ministry to India Post
getting into banking fray, Communications Minister Kapil Sibal on Friday
said his department will battle it out to ensure that it gets a
lender's licence.
"We have been trying very hard to persuade the Finance Ministry and we are yet to go some way to convert the Postal Department into a post bank. We have been fighting this battle and we are not going to give it up till we reach a logical conclusion," he told reporters after inaugurating the Postal Department's National Data Centre at Navi Mumbai near here.
When asked about the Finance Ministry's opposition to the idea of India Post turning into a bank, Sibal sounded optimistic of reaching a favourable conclusion, saying his Ministry will take this to the Cabinet which will resolve the issue. But he did not say when he will do so.
"We have been trying very hard to persuade the Finance Ministry and we are yet to go some way to convert the Postal Department into a post bank. We have been fighting this battle and we are not going to give it up till we reach a logical conclusion," he told reporters after inaugurating the Postal Department's National Data Centre at Navi Mumbai near here.
When asked about the Finance Ministry's opposition to the idea of India Post turning into a bank, Sibal sounded optimistic of reaching a favourable conclusion, saying his Ministry will take this to the Cabinet which will resolve the issue. But he did not say when he will do so.
India Post to install 3000 ATMs, 1.35 lakh micro-ATMs by September 2015
MUMBAI: Even as its application to start a commercial bank is pending, India Post has drawn a massive plan to install as many as 3,000 ATMs
and 1.35 lakh micro-ATMs at the ubiquitous post offices across the
country for savings account holders by September 2015, a top official
has said.
"We will be starting with three ATMs to be installed in New Delhi, Chennai and Bangalore on February 5 and then ramp it up gradually," postal department secretary Padmini Gopinath told a select group of reporters here over the weekend.
She said 1,000 ATMs with the India Post branding will be put in within the first year, which will be ramped up massively to 3,000 in the next 18 months.
To start with, the ATMs can be used only by 26 crore savings account-holders who save with the postal department, but Gopinath exuded confidence that within six months of the launch, they will get the interoperability permission from the Reserve Bank.
"We will be starting with three ATMs to be installed in New Delhi, Chennai and Bangalore on February 5 and then ramp it up gradually," postal department secretary Padmini Gopinath told a select group of reporters here over the weekend.
She said 1,000 ATMs with the India Post branding will be put in within the first year, which will be ramped up massively to 3,000 in the next 18 months.
To start with, the ATMs can be used only by 26 crore savings account-holders who save with the postal department, but Gopinath exuded confidence that within six months of the launch, they will get the interoperability permission from the Reserve Bank.
Wednesday, January 22, 2014
Tuesday, January 21, 2014
95% of the world’s ATMs to be adversely affected as Windows XP support ends.
As the Windows XP era ends, yet another major concern has come into light. As if there weren’t enough security concerns to be taken care of and now the most important machines in the world are prone to attract malware and security breaches. Yes, we are talking about the ATMs which use run on Windows XP and with the end of life of Windows XP these machines, which by the way constitute of about 95% of the world’s ATMs are going to get quite vulnerable.
The largest supplier of Automated Teller Machines in
the United States, NCR disclosed the statistics of this 95%, the
thought of which is quite alarming at this juncture when millions of
ATMs in the world face the deadline of upgrading from XP. Bloomsberg
Businessweek disclosed the number of ATMs running on Windows XP in USA,
which is close to a whopping 420,000!
Thursday, January 16, 2014
Run-time error- Could not find stored procedure 'postman.dbo.Transfer_ParcelCOD_to_Ecounter'.
While Invoice COD Articles in Postman using Post Sorting Option it shows an Run-Time Error.
Error
Run-time error '-2147217900 (80040e14)':
Could not find stored procedure 'postman.dbo.Transfer_ParcelCOD_to_Ecounter'.
Solution
This issues Because of Transfer_ParcelCOD_toEcounter stored procedure not created / improper updation.
- Download attached Script Transfer_ParcelCOD_to_Ecounter.exl from PoTools.
- Extract and Execute Once using MM Script Tool.
Download
Download
Note : Above exl were provided by CEPT
courtesy:potools.
Manual Data Entry Tool for NSS87,SB Discontinued products .
Introduction
This release contains the implementation of manual data entry for NSS87,SB Discontinued products
(25 No PMI products and 1 with PMI products).
This manual data Entry module has an independent UI and will appear as a separate menu item
below Sanchay Post.
CLICK HERE TO DOWNLOAD THE SAME.
Wednesday, January 15, 2014
COD Articles Invoicing Issue due to wrong PIN Code captured at the time of booking.
Some
Circles had brought to the notice of the Directorate the problem faced
with delivery of COD amount received with Business Parcel COD articles
in post offices due to wrong entry of PIN Codes of Delivery post office
at the time of booking of these articles. As a result, even though the
article has reached the correct delivery post office, the office
concerned has not been able to extract the information relating to COD
amount etc, invoice the article and take further action in the matter.
In order to solve the problems stated above, a script has been prepared by CEPT and kept on their FTP site (of CEPT). The
script (Invoice_CODArticles.exl), which will allow invoicing of COD
parcels without validating the pincode of the office.
CLICK HERE TO DOWNLOAD THE SCRIPT FILE.
Post offices can download the same from the Postman folder of “SolutionsToParcelNetUpdate” available in ftp site. Once the script is run by the Post Offices, all COD articles in respect of which electronic data is available, can be invoiced and delivered through that Post Office, even though the pincode of the post office does not match with the delivery pincode selected at the time of booking.
CLICK HERE TO DOWNLOAD THE SCRIPT FILE.
Post offices can download the same from the Postman folder of “SolutionsToParcelNetUpdate” available in ftp site. Once the script is run by the Post Offices, all COD articles in respect of which electronic data is available, can be invoiced and delivered through that Post Office, even though the pincode of the post office does not match with the delivery pincode selected at the time of booking.
Monday, January 13, 2014
Monday, January 6, 2014
Help Desk Management System (HDMS) to be made operational from 10/01/2014 by CEPT Mysore.
The newly developed ‘Help Desk Management System (HDMS)’ to be made operational from 10.01.2014 is an attempt to standardize
the mechanism of providing support to the field units in respect of various technical
issues in a number of application packages developed by CEPT, Mysore. At present
the technical support is being provided through email using the support email id
(support@ceptmysore.net).
This existing system has a number of limitations of which the most important is
the limit of sending emails via Gmail on a particular day resulting in delayed replies
to the field units. Moreover a particular issue is being raised at various levels
e.g. PO / Division / Region / Circle multiple times resulting in multiple handlings
of same case thereby delaying the new cases. “Help Desk Management System (HDMS)"
is developed as a solution to a number of such issues. This application is hosted
over the website of CEPT i.e. http://cept.gov.in under the ‘Support’ Menu.
|
|
The Salient features of this application are as follows: | |
1. Only registered users having valid user id and password (registered for logging
into the CEPT website) can raise a technical issue, called “Ticket”, in respect
of pre-defined modules. Any departmental employee can register as a user of CEPT
Website & resultantly use the HDMS following due procedure detailed under the Signup
link on the Home Page of http://cept.gov.in.
2. The technical issues can be raised for all types of applications developed /
maintained by CEPT & being used at all types of offices in the department. However
in the first phase of HDMS, a ticket can be raised in respect of 25 major modules
/ application / website being used at 06 major types of operative offices. The remaining
applications / office type is planned to be included under HDMS in second phase
subsequently.
3. Each technical issue raised is allotted a unique identity called “Ticket Number”
automatically. All correspondences in connection with a particular issue may be
seen under this unique ticket number. The user / ticket raiser may remind the CEPT
in case the ticket raised by him is not replied within a pre-fixed time frame.
4. Each operative unit shall be mapped to the concerned Division / Region / Circle,
which in turn will be able to view the tickets raised for the units under their
administrative control. They can also remind on the pending tickets.
5. All the issues raised and solution provided by CEPT will be available for scrutiny
at any time and thus in long run, the replies furnished by CEPT will be used to
build a knowledge base.
6. The users are encouraged to provide their feedback on the application as well
as on the individual tickets.
7. Please click on
User Manual for Ticket Raiser
to understand the functionality of the various options under HDMS
Source: cept.gov.in
courtesy:srfix.
|
IT MODERNISATION PROJECT OF INDIA POST.
In the changed scenario, modernization of Post office is mandatory to give enhanced service to the costumer, by avoiding duplication of work, better staff management with cost efficiency. For those modernization following methodologies are essential to implement the IT modernization of India Post, and for every below fields, vendors are called and approved by the department of Posts, India. I write this article to the common staffs of department of posts to know easily about the future course of action of our department under IT modernization
Saturday, January 4, 2014
How India Post plans to stay relevant as emails take over.
India Post has grand plans for 2014. It launched two new parcel services recently - Express Parcel and Business Parcel - which it hopes will generate Rs 100 crore in annual revenue. It is working closely with e-commerce players. It has also begun a campaign urging people to send New Year greeting cards by post.
P Gopinath, Secretary, Department of Post, Ministry of Communications & Information Technology, lists out India Post's plans for 2014. "We will complete the networking of almost 25,000 departmental post offices across the country. The roll out of core banking solutions in the post office savings bank and an ATM network across the country is also on the cards. The other new initiatives include central server based applications for post offices, mail offices, administrative offices and pay and accounts offices and setting up of 28 new parcel hubs across the country to handle the e-commerce traffic."
There has been a lot of buzz around India Post's new positioning. Under Project Arrow, 2,515 post offices across the country have been modernised under a branding programme.
"In the current financial year, 110 Post offices are being modernised under Project Arrow. The project, which has a core operations monitoring system for savings banking and mail services, has played an important role in enhancing the image of the Post office in the minds of the people," adds Gopinath. Project Arrow received the Prime Minister's Award for Excellence in Public Administration for year 2008/09.
India Post, among its other new initiatives, plans to open 21 more Village Post Offices in 2013/14. By the end of 2015, it will add 80 more village post offices.
With snail mail diminishing and emails taking over, what does India Post plan to do to retain its relevance? "There is no doubt that personal communication in printed form has declined and will further decline in the years to come," says Gopinath. "This is a global phenomenon and India is no exception.
Mail, however, is being re-invented in its e-avatar. We are going to launch the e-Summons service for the judiciary wherein the acknowledgment for the delivery of court summons shall be transmitted and delivered through e-Post.
The court server will be automatically updated after a particular summon has been delivered on a particular date. This will help speed up court cases as proof of those who have been summoned will be available with the judiciary in real time and no excuse for non-receipt of summons will come in the way of delay in court hearing." He adds: "Similarly, through e-post the education department can send communications to all its teachers who are located in various parts of a district/state."
Gopinath is also banking on physical greeting cards. "Greetings sent through email or SMS/MMS are generally deleted as these choke the inbox," she says.
"The emotions conveyed through printed greeting cards are precious particularly if these are sent by near and dear ones and will be cherished by the receiver long after the sender may have forgotten them. The greeting card to a grandchild becomes more valuable if a My Stamp [personalised stamp] postage stamp containing the grand mother and grand father's photo is affixed. If a child is born, parents should affix his/her photo on a My Stamp and send a card announcing the new arrival. Not only will near and dear ones get the information about the new addition to the family, but they will also see the photo of the new born in My Stamp."
-As told by P. Gopinath, Secretary, Department of Post, to Business Today's Arunima Mishra.
Courtesy: Mail Today
Thursday, January 2, 2014
IFS MO Payment from Post Offices : Queries & Solutions.
IFS MO Payment from Post Offices :
Queries & Solutions
|
||
SL
|
Query
|
Solution
|
1
|
IFS MO downloaded but not available for printing.
|
Please upgrade the office properly and sequentially from Megdoot 7.0
to latest 7.9. The updates are
available in the ftp site. Please ensure
compliance to proper procedure and pre-requisite mentioned in the
release documents.
|
2
|
IFS MO downloaded, printed but not available for payment.
|
|
3
|
Ifs.dll not found.
|
|
4
|
IFS MO Paid through window but payment head not displayed in daily
account.
|
|
5
|
Error Message: Could not connect to remote server.
|
At times server may be busy; please try later.
|
6
|
IFS MO available for invoicing but not available for reprinting.
|
After printing the IFS MO moves to the window payment option
only and it shall not be available
for the invoicing to the beats.
|
7
|
eMO client registration failed.
|
Please re-register following due procedure. Please do the following.
1. Get the web
registration done by Divisional Administration, in case
2. of Hardware change
& Software corruption, and get the correct
3. user id and password.
2. Run the emoResetRegistration.exl file in eMO client machine using
script tool (it will reset the
existing client registration).
3.Register the eMO client using the user id and password.
4. Ensure that the security certificate is registered already. If the
above
process is carried on properly the
office will be registered. If it is registered
it should appear in the eMO
website in registered offices list.
|
8
|
Error Message: Transport level security issue
|
Please do the certificate registration if you have not done it. Double
click on the RegisterCACft.exe available in installation folder of Emo
Client to install the required
certificate. It will show a Security Warning
Dialog with contents “You are
about to install a certificate from a
certification authority claiming to represent: ptcmysoretest ….”.
Here click Yes.Browse the emo web site from the eMO client machine.
The page should display without
certificate error.
|
9
|
IFS MO not available for download.
|
After download of the IFS MO, a messae is coming intimating the
successful download. Once downloaded it will not be available for
download again. Moreover if the MO is downloaded at other offices
then alos it will not be available for download.
|
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