(MPKBY AGENTS)
Core
Banking Solution (CBS) is a network of post offices, which enables customers to
operate their accounts and avail account related services from any post office.
It replaces the existing sanchay post. The difference between sanchay and CBS
is very simple. Sanchay Post is a LAN (Local Area Network) based application.
CBS on the other hand is a centralized application with internet base.
MPKBY agents canvas customers and procure RD
business. At present agents are preparing bulk lists either manually or through
RD Customer package provided by DOP.
As Finacle CBS is implemented in DOP,
MPKBY/PRSS agents need to prepare bulk list through Web Portal https://dopagent.indiapost.gov.in by using
the user name and password. Every MPKBY/PRSS agent will be provided with user
name and password.
Once the agent logons to web portal,
all the accounts linked to the particular agent will be displayed. Agents can
select multiple accounts by clicking the check box. Search option is also
available for selecting the account number with fetch option. Once the accounts
are selected, system navigates to the next screen. After completion of the
selection, the agent has to select SAVE. The saved accounts will be appeared on
the screen.
In Cash Mode, if there is no
rebate payment or partial default payment, the agent can click on “Pay all
saved installments”.
If there are default installments, Default
fee, if any, will be displayed against the particular account. Suppose if there
are three months default, default fee for the 1st defaulted month alone will be
displayed.
After selecting the accounts, we have to
mention the no of total installments (to know default fee or rebate, click the
option ‘get rebate & default fee’) and SAVE the same. After clicking on
‘pay all saved installments’, a reference number like C123 will be
generated.
Agents can take required number
of print outs from the “Reports” menu by entering the “Reference Number”. The
file can be downloaded either as “PDF” or “XLS”also.
While adjusting to any changed new
scenario, generally we feel nervous. It is quiet natural. At the same time we
have to understand that change is inevitable. Our ancestors already proved that
Wonders and impossible things are possible because of only two things. They are
interest and changing of mindset.
Frequently
Asked Questions
1. What is the maximum
and minimum number of accounts in the schedule?
Fifty is the maximum and minimum is one account.
2. What is the maximum
amount of the schedule?
Maximum amount is Ten thousand. And there is no maximum limit
for the cheque accounts ie deposits made, through cheques, issued by the
customers.
3. Can the agent give
the schedules beyond ten thousand; say 10050- by foregoing the commission for
the excess amount?
NO. Exact ten thousand should be observed.
4. Is there any
restriction in the submission of number of schedules?
No. Any number of schedules may be given in the day. However
each schedule should not be beyond ten thousand.
5. Is it compulsory to
get cheques for each deposit?
Yes. However, the agent can accept one cheque for all deposits
of the same depositor.
6. Can the agent mingle
the cash and cheque accounts in one schedule?
NO.
7. What about new
accounts in the schedule?
New accounts, RD Loan, Repayment of RD Loan should be presented
separately.
8. Can the depositor
pay the RD installment directly, even though he paid the previous installment
through agent?
Yes. Any account can be accepted in the finacle by
delinking or linking from the agent by obtaining a letter from the depositor.
9. Will the posting be
done automatically, by just generating the list itself?
No. the posting will be completed only after upgrading the
schedule at post office by using the agent ID and reference number.
10. Can the agent modify or delete the
generated list?
Yes.
11. Is it compulsory to present the generated
list to the post office on the same day itself?
No. Generated schedules may be submitted to the Post
office on any day, but before
the default date.
12. What is the care, to be taken about
password?
The password will be blocked after entering the wrong pass word
for ten times. It will be released only by the data migration command centre
(DMCC) by raising a request. The password should also be changed with regular
intervals of 180 days for security measures.
13. How can the agent confirm
himself about the upgrading of the schedule?
He can confirm the upgrading by checking the ledger
entries of the account in the net portal.
14. Can the agent take print outs of the
previous schedules?
Yes. The agent can take the printouts in the reports menu by
entering the reference id of the schedule.
15. How can the software calculate the rebate
on the deposits of the same account, which appears in the two generated lists?
The rebate will be changed by updating the second list and total
eligible rebate will be given in the second list itself.
16. What is the default calculation of the RD
accounts?
For this purpose the accounts were segregated two types ie the
accounts opened between first and fifteenth of the month and
between 16th and last day of the month. The deposits made beyond the concerned
period will be paid with penalty.
17. Is there any TDS exemption for the
schedules of Rs. 5000- & below?
Yes.
18. At present schedules, for which agency
period is expired, are also being allowed on the basis of collector letter
which confirms the extension is under process. Is there the facility in finacle?
NO. Transactions could not be performed by Agents on expiry of
Agent License.
19. Is the PAN card compulsory for opening of
SB accounts for agents? Can the agent be allowed with other proof in the place
of PAN?
PAN Card is compulsory. No other proof is allowed.
20. Is there any change in the present default
fee?
Yes. In the finacle software, the default fee for RD account is
one rupee for Rs. 100-Dn.
21. What is the meaning of the term OLD ACCOUNT
NUMBER IS NOT ALLOWNED IN CHEQUES?
A new ten digit number, introduced in the place of old account
number, should only be used on the cheques.
22. Is the assals number compulsory in
operating the schedule?
No. The assals number is not compulsory.
23. How can we see the ledger entries of
the account
General details will be appeared on the display screen.
However full details of the account may be found by clicking on the account
number.
24. What is the difference between DSA ID and
user id?
Both are same.
25. What is the meaning of pending, success,
failure in generating schedules?
They say the status of the generation of the schedule. However
after successful generation of the schedule only, the reference number will be
allotted.
26. What about the commission?
The commission, eligible, will automatically be credited in the
SB account of the agent. Hence the Commission should not be deducted from the
total amount of the schedules.
27. Finacle does not allow new accounts in the
routine schedules for the first time. Does it mean that the agent will forego
the commission for the first month?
No. The commission, for the new accounts also, will
automatically be credited into the agent’s SB account.
Thanks to
Shri. R.V.Raghavarao
System administrator
Ongole HO, Prakasam Dn.
Vijayawada region, AP
Cell 9440232760
